• Privacy Policy

Privacy Policy for Digicomplish Inc.

At Digicomplish Inc. ,we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information, in accordance with global privacy laws including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and other relevant data protection regulations. 

Please read this Privacy Policy carefully to understand our practices regarding your personal data and how we will treat it. 

1. Information We Collect

We may collect and process the following categories of personal information: 

A. Information You Provide to Us 

  • Personal Identification Data: Name, email address, phone number, postal address, date of birth. 
  • Account Details: Username, password, and other authentication data. 
  • Communication Data: Records of correspondence via email, phone, or chat with our customer service or support team. 
  • Payment Information: Credit card numbers, billing addresses, and related information (collected by third-party payment processors). 

B. Information We Collect Automatically 

  • Technical Data: IP addresses, browser type, operating system, device identifiers, and access times. 
  • Usage Data: Information about your interactions with our website, such as pages viewed, time spent, and clickstream data. 
  • Cookies & Tracking Technologies: We use cookies, pixels, and similar technologies to collect data for performance and advertising purposes. 

C. Information from Third Parties 

We may collect personal information from third-party sources such as social media platforms, business partners, and service providers. 

2. How We Use Your Information

We use your personal information for the following purposes: 

  • To Provide Services: Process your transactions, manage your account, and provide customer support. 
  • To Improve User Experience: Personalize your experience on our website and improve functionality. 
  • For Marketing Purposes: Send you promotional materials (with your consent) and customize our marketing content. 
  • For Legal Compliance: Meet legal obligations under applicable laws and regulations. 
  • For Security Purposes: Detect, prevent, and investigate fraudulent activities, security incidents, or violations of our policies. 

3. Legal Basis for Processing (GDPR Compliance)

We process your personal data on one or more of the following legal grounds: 

  • Consent: Where you have provided explicit consent for specific processing activities. 
  • Contractual Necessity: Processing required to fulfill our contractual obligations to you. 
  • Legal Obligations: Where processing is necessary to comply with legal requirements. 
  • Legitimate Interests: Where it is necessary for our legitimate business interests, provided these are not overridden by your rights. 

4. Your Rights (GDPR and CCPA)

Under applicable data protection laws, you have the following rights: 

  • Right to Access: You can request a copy of your personal data. 
  • Right to Rectification: You can request correction of inaccurate or incomplete personal data. 
  • Right to Erasure (Right to be Forgotten): You can request deletion of your personal data. 
  • Right to Data Portability: You can request your data in a structured, machine-readable format. 
  • Right to Restrict Processing: You can request restriction of the processing of your data. 
  • Right to Object: You can object to processing for direct marketing or other specific purposes. 
  • Right to Withdraw Consent: You can withdraw consent at any time where processing is based on consent. 
  • Right to Non-Discrimination (CCPA): You have the right to not face discrimination for exercising your privacy rights. 

5. How We Share Your Information

We may share your personal information with: 

  • Service Providers: Companies that provide services on our behalf, such as payment processors, hosting services, and customer support providers. 
  • Business Partners: Third parties with whom we collaborate to offer joint services or promotions. 
  • Legal Authorities: Regulatory bodies or law enforcement agencies when required by law. 
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the relevant third party. 

6. International Data Transfers

Your personal data may be transferred and processed in countries outside your country of residence, including countries that may not offer the same level of data protection. In such cases, we ensure appropriate safeguards, such as standard contractual clauses, are in place to protect your data. 

7. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Once data is no longer needed, we will securely delete or anonymize it. 

8. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data from unauthorized access, loss, or disclosure. However, no security system is completely foolproof, and we cannot guarantee absolute security. 

9. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. You can manage your cookie preferences through your browser settings. For more information, please review our Cookie Policy [Insert link to Cookie Policy]. 

10. Children's Privacy

Our services are not intended for children under the age of 16 (or applicable age based on regional regulations). We do not knowingly collect personal data from children without parental consent. If you believe we have collected data from a child, please contact us, and we will take appropriate steps to delete it. 

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites. Please review their privacy policies before submitting any personal data. 

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time. We will notify you of any significant changes by updating the date at the top of this policy and, where appropriate, provide additional notification. 

13. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, please contact us at: 

Digicomplish Inc. 

1007 N Orange St. 4th Floor Suite #3269, Wilmington, Delaware 19801 

Email: privacy@digicomplish.com 

Phone: +1 (302) 201-8047